Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Effective Date: January 15, 2025
Last Updated: January 15, 2025

1 Information We Collect

At Quorinelavastio, we collect information that helps us provide better web interface design education and services to our Malaysian community. We're transparent about what we gather and why.

Personal Information You Provide

  • Name, email address, and contact details when you register for courses
  • Educational background and professional experience for course recommendations
  • Payment information processed through secure third-party providers
  • Communications you send us through our contact forms or support channels
  • Portfolio submissions and project work you share through our platform

Automatically Collected Information

  • Device information, IP addresses, and browser types
  • Pages visited, time spent on our site, and interaction patterns
  • Location data based on IP address (country and city level)
  • Cookies and similar tracking technologies for site functionality

Note: We never collect sensitive personal data such as identity card numbers, banking details, or religious affiliations without explicit consent and legitimate purpose.

2 How We Use Your Information

Your information helps us deliver personalized learning experiences and improve our web design education platform. Every use serves a specific purpose aligned with our educational mission.

  • Delivering course content and tracking your learning progress
  • Personalizing course recommendations based on your background
  • Processing payments and managing your account securely
  • Sending educational updates, course announcements, and platform news
  • Providing technical support and responding to your inquiries
  • Analyzing platform usage to improve user experience and course content
  • Ensuring platform security and preventing fraudulent activities
  • Complying with Malaysian data protection and educational regulations

Marketing Communications

We may send you information about new courses, webinars, or educational opportunities. You can opt out of marketing emails at any time using the unsubscribe link or by contacting us directly. Essential course communications will continue regardless of marketing preferences.

3 Information Sharing and Disclosure

We believe in keeping your information private. We don't sell your data to third parties, and we only share information when necessary for platform operation or legal compliance.

Service Providers

  • Payment processors for secure transaction handling
  • Cloud hosting services for platform infrastructure
  • Email service providers for course communications
  • Analytics providers to understand platform performance

Legal Requirements

We may disclose your information when required by Malaysian law, court orders, or regulatory requests. This includes cooperation with law enforcement investigations or compliance with educational authority requirements.

Business Transfers

In the unlikely event of a merger, acquisition, or business sale, your information may be transferred to the new entity. You'll be notified of any such change with details about your options regarding your data.

Important: We never sell, rent, or trade your personal information to marketers or data brokers. Your educational journey remains private.

4 Your Privacy Rights

Under Malaysian Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

Right to Access

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Right to Correction

Update or correct any inaccurate or incomplete personal information in your account or our records.

Right to Deletion

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Right to Withdraw Consent

Withdraw your consent for data processing activities that require your explicit agreement.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@Quorinelavastio.sbs with your request. We'll respond within 21 days as required by Malaysian law. You may need to provide identity verification for security purposes.

If you're not satisfied with our response, you can file a complaint with the Personal Data Protection Department of Malaysia or seek legal remedies through Malaysian courts.

5 Data Security and Storage

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data throughout its lifecycle with us.

Security Measures

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting staff access to necessary information only
  • Secure backup systems with encryption at rest
  • Regular security training for all team members handling personal data

Data Retention

We retain your information only as long as necessary for educational purposes and legal compliance. Active student data is maintained during enrollment and for two years after course completion. Marketing data is kept until you unsubscribe or request deletion.

Financial records are retained for seven years as required by Malaysian tax and business regulations. After retention periods expire, data is securely deleted using industry-standard methods.

Data Breach Response: In the unlikely event of a security breach affecting your personal information, we'll notify you and relevant authorities within 72 hours as required by Malaysian law.

6 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. You have control over these technologies.

Types of Cookies We Use

  • Essential Cookies: Required for platform functionality, login sessions, and security
  • Performance Cookies: Help us understand which courses are popular and how students navigate
  • Functional Cookies: Remember your preferences and customize your learning experience
  • Analytics Cookies: Provide insights into platform usage and student engagement patterns

Managing Cookie Preferences

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality. Most browsers allow you to block third-party cookies while accepting first-party cookies from our Quorinelavastio.

We don't use cookies for cross-site tracking or advertising purposes. Our focus is solely on improving your educational experience on Quorinelavastio.sbs.

7 International Data Transfers

While Quorinelavastio operates primarily within Malaysia, some of our service providers may process data internationally. We ensure appropriate safeguards are in place for any cross-border data transfers.

  • Cloud hosting services may store data in secure facilities outside Malaysia
  • Email service providers may process communications through international servers
  • Analytics services may aggregate usage data across global platforms
  • Payment processors may route transaction data through international banking networks

All international transfers comply with Malaysian PDPA requirements and include appropriate contractual safeguards. We work only with service providers who demonstrate adequate data protection standards.

Transfer Safeguards: Any service provider handling your data internationally must meet Malaysian adequacy standards or implement approved safeguards like standard contractual clauses.

8 Children's Privacy

Our courses are designed for adults and professionals. We don't knowingly collect personal information from children under 18 years old without parental consent as required by Malaysian law.

If we discover we've collected information from a child without proper consent, we'll delete that information immediately. Parents or guardians who believe their child has provided information without consent should contact us right away.

For students aged 16-18 interested in web design courses, we require parental consent before enrollment and collection of any personal information.

9 Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or platform features. We'll notify you of significant changes through email or prominent notices on our website.

Minor updates that don't affect how we handle your personal information may be made without individual notification. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account and request data deletion.